Legal
Privacy & terms.
The plain-language basics. Full, lawyer-reviewed copy is finalised before launch.
Privacy
We collect only what we need to run your assistant: the messages your customers send, the contact details you provide, and the rules you set. We don't sell your data.
- Conversations are processed to answer, draft, route and file replies on your behalf.
- Phone numbers entered for a demo are used to start the WhatsApp conversation and contact you about pcx.ai.
- You can ask us to export or delete your data at any time.
- Handled under the Australian Privacy Act, with disclosure for US customers.
Terms
By using pcx.ai you agree that the assistant operates under the rules you configure, and that a human remains responsible for decisions it escalates.
- The assistant follows the rules and guardrails you set; it does not invent prices, advice or commitments.
- Service availability, onboarding and pricing are agreed per business — contact us for a quote.
- The demo is provided as-is to illustrate the experience.
