Legal


Privacy & terms.

The plain-language basics. Full, lawyer-reviewed copy is finalised before launch.

Privacy

We collect only what we need to run your assistant: the messages your customers send, the contact details you provide, and the rules you set. We don't sell your data.

  • Conversations are processed to answer, draft, route and file replies on your behalf.
  • Phone numbers entered for a demo are used to start the WhatsApp conversation and contact you about pcx.ai.
  • You can ask us to export or delete your data at any time.
  • Handled under the Australian Privacy Act, with disclosure for US customers.

Terms

By using pcx.ai you agree that the assistant operates under the rules you configure, and that a human remains responsible for decisions it escalates.

  • The assistant follows the rules and guardrails you set; it does not invent prices, advice or commitments.
  • Service availability, onboarding and pricing are agreed per business — contact us for a quote.
  • The demo is provided as-is to illustrate the experience.